Employee drivers :
- Execs bringing personal iPad in the office, asking IT to connect email & intranet
- Applemaniac saying they are twice more productive with their MacBook
 |
| Source : Symantec State of Mobility Survey |
- CFO decision to limit the mobile plan, with fix Company reimbursement, employee to bring their iPhone or Android and pay the rest
- HR decision due to employees not so happy (eNPS score too low), then need to do something to restore confidence
According a survey from IDC , corporate-liable devices still prevail with 77% of respondents' organizations providing corporate-liable smartphones to their employees and 49% providing tablets in 2011. Of these corporate-liable devices, 70% were purchased by the organization and issued to the employees while only 7% were purchased by the employee with full or partial reimbursement.
Major shift in buyer behaviors, now the end user is the decision maker for the device, IT may negotiate special pricing on volume, but in most cases will give choice to the employee.
By 2014, BYOD and personal cloud will be the norm (Gartner,
predicts that by 2014 90% of organizations will support corporate applications on personal devices) and users won't accept their company to wipe their personal data, the segregation of data is mandatory.
Some people may argue that BYOD may increase support costs, but due to Generation Y in the enterprise, employees are more tech savvy and often now more than IT support technician (especially when part of an outsourcing contract), maybe $100 more expensive, but what an ROI for an happy employee not counting working hours...
This is just the beginning, let's collect all feedback from first global experience, I have 2 or 3 international customers who implemented this globally, not enough for a decent statistic.
More to come !
References :
IDC : Corporate Liable / Employee liable survey
Gartner : Predicts 2012 : Risks and opportunities in Cloud and Mobile
